Privacy Policy

1. Information We Collect

• Contact Information: name, mailing address, email address, and phone number.
• Insurance Information: details related to policies, coverage, claims, and quotes.
• Communication Records: records of calls, emails, and text messages between you and our agency.
• Website Usage Data: IP address, browser type, and pages visited, collected automatically through cookies or similar technologies.

2. How We Use Your Information

• Provide insurance quotes, policy servicing, and claims assistance.
• Communicate with you about your account, policies, or requested services.
• Send you appointment reminders, policy updates, or requested information via phone, email, or text message.
• Improve our website and services.
• Comply with legal and regulatory obligations.

3. Text Messaging (SMS) Communications

If you provide your mobile phone number and consent to receive text messages, we may send you messages related to policy servicing, appointment reminders, or requested information. Message and data rates may apply. You may opt out of text communications at any time by replying "STOP" to any message, or by contacting us directly using the information below. We do not sell or share your mobile phone number or SMS opt-in data with third parties for marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Insurance carriers and underwriters, to obtain quotes and service your policy.
• Service providers who assist us with business operations (e.g., IT support, communication platforms), under confidentiality obligations.
• Government or regulatory authorities, when required by law.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may opt out of text or email communications at any time. You may also request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to applicable law.

7. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us